Privacy Policy

At The Kare Konnect, we are committed to protecting the privacy and confidentiality of our clients' personal information. This policy outlines how we collect, use, store, and protect your data, as well as your rights concerning your information.

1. Information We Collect

When you use our services, we may collect the following personal information:

Full Name
Email Address
Phone Number
Residential Address

This information is collected when you book a session or create an account on our platform.

2. Payment Information

We use Razorpay as a third-party payment processor to handle all transactions. While we do not store your payment information, Razorpay may collect payment data, and their privacy policy will apply to such transactions. We recommend reviewing their terms and policies to understand how they handle your payment data.

3. User Accounts

You have the option to book therapy sessions either as a guest or by creating an account on our platform. Creating an account allows for easier future bookings, but both options ensure your data is handled securely.

4. How We Use Your Information

The personal information you provide is used for:

Booking and scheduling therapy sessions
Processing payments
Communicating with you regarding your sessions or queries
Enhancing the functionality of our website

We do not sell, rent, or share your personal information with third parties for marketing purposes.

5. Data Storage and Security

Your personal data is stored on secure cloud-based servers that are protected by industry-standard encryption and security measures. We take reasonable steps to ensure that your information is secure and safe from unauthorized access or disclosure.

6. Data Retention

We retain your personal information for up to 5 years from the date of your last interaction with The Kare Konnect. After this period, your data will be securely deleted or anonymized.

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request the correction of inaccurate data
Request the deletion of your personal data
Withdraw consent for the use of your data at any time

To exercise any of these rights, please contact us at support@thekarekonnect.com We will respond to your request within a reasonable time frame.

8. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze web traffic and improve our services. You can choose to disable cookies through your browser settings, though this may affect the functionality of our website.

9. Third-Party Services

The Kare Konnect uses third-party services, such as Razorpay, for payment processing. We only share necessary information to process your payments, and these third-party services are required to protect your data according to their own privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and we recommend reviewing it periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please reach out to us at support@thekarekonnect.com